Privacy Policy

Voppell, Inc. (“Voppell,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains the types of information we may collect, how we use and protect that information, how information may be disclosed, and how we handle SMS/text messaging communications.

This Privacy Policy applies to information collected through our website, telephone communications, email, text messaging, and in connection with the accounting, tax, consulting, and other professional services provided by Voppell, Inc.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Mailing address
Email address
Telephone and mobile phone numbers
Business and contact information
Information submitted through our website
Information provided through telephone, email, or text message communications
Tax, accounting, financial, and other information necessary to provide professional services
Documents and information that you provide in connection with services requested from Voppell, Inc.

We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and cookie or similar technology information.

How We Use Your Information

Voppell, Inc. may use the information we collect to:

Provide accounting, tax, consulting, and related professional services
Communicate with clients and prospective clients
Respond to questions and requests
Schedule and confirm appointments
Request documents or additional information
Provide tax deadline and filing reminders
Provide account and service updates
Send billing or payment-related reminders
Respond to client inquiries
Maintain client records
Improve our website and services
Protect the security and integrity of our business and systems
Comply with applicable legal, regulatory, tax, professional, and recordkeeping requirements
Send SMS/text messages when appropriate consent has been provided

SMS/Text Messaging

Voppell, Inc. uses SMS/text messaging for conversational and informational communications with clients and prospective clients.

SMS messages may include:

Appointment reminders and confirmations
Document and information requests
Tax deadline reminders
Tax filing updates
Accounting or service-related updates
Account notifications
Billing or payment reminders
Responses to client questions or requests
Other communications directly related to services provided or requested

SMS Consent

Voppell, Inc. obtains consent to communicate by SMS directly from clients or prospective clients. Depending on the nature of the communication, consent may be obtained during a direct conversation in person, by telephone, through email or other written communication, or when an individual initiates an SMS conversation with Voppell, Inc.

Where express consent is required for informational SMS communications, Voppell, Inc. obtains such consent before sending those communications.

Consent to receive SMS messages is not a condition of purchasing or receiving services from Voppell, Inc.

SMS Privacy

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Voppell, Inc. does not sell, rent, or provide mobile phone numbers or SMS opt-in information to third parties or affiliates for their own marketing or promotional purposes.

SMS Terms of Service

By consenting to receive SMS messages from Voppell, Inc., you agree to receive conversational and informational text messages related to our accounting, tax, consulting, and other professional services.

Message frequency may vary depending on your interaction with Voppell, Inc. and the services being provided.

Message and data rates may apply according to your mobile carrier and service plan.

Opting Out

You may opt out of receiving SMS messages from Voppell, Inc. at any time by replying:

STOP

After you opt out, you will no longer receive SMS messages from that number unless you subsequently provide consent to receive messages again.

Help

For assistance with SMS communications, reply:

HELP

You may also contact Voppell, Inc. at 310-388-7075.

Sharing of Personal Information

Voppell, Inc. does not sell personal information.

We may disclose personal information when reasonably necessary to:

Provide professional services requested by you
Follow your instructions or authorization
Work with service providers that support our business operations
Comply with applicable laws, regulations, subpoenas, court orders, or other legal requirements
Communicate with taxing authorities, government agencies, financial institutions, or professional advisers when authorized or legally required
Protect the rights, property, security, and interests of Voppell, Inc., our clients, or others

Any sharing described in this section does not include sharing mobile opt-in or text message consent with third parties or affiliates for their marketing or promotional purposes.

Data Security

Voppell, Inc. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Because standard SMS and email communications may not be secure, clients should avoid sending highly sensitive personal, tax, financial, banking, identification, or account information through standard text messages or unsecured email. When appropriate, Voppell, Inc. may provide or recommend a more secure method for transmitting sensitive information.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and professional records, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, understand website usage, maintain security, and improve the user experience.

Your browser may allow you to block or delete cookies. Disabling cookies may affect certain website functionality.

Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services. Voppell, Inc. is not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.

Your Choices

You may contact Voppell, Inc. if you would like to update or correct your contact information or have questions regarding how your personal information is handled.

You may stop SMS communications at any time by replying STOP.

Changes to This Privacy Policy

Voppell, Inc. may update this Privacy Policy from time to time. When changes are made, the updated policy will be posted on our website with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our SMS communications, please contact:

Voppell, Inc.
25050 Ave Kearny, Ste 113
Valencia, CA 91354
Phone: 310-388-7075
Website: www.voppell.com